Gnik Global Limited, having its registered address at _________________________ (“Gnik, “we”, “us” or “our”) is managing and operating the website www.gnik.co.uk/ Gnik Product Hub platform (collectively referred to as the “Gnik Global Limited”) and the users of the Gnik Website/Gnik Product HUB (“User” or “Users” or “you” or “your”).
This Privacy Policy, along with the Terms, governs your use of the Gnik Website and the Gnik Product HUB Platform and outlines our practices regarding the collection, use, disclosure, processing, transfer, and storage of your information. By accessing or interacting with the Gnik Global Limited website/platform, you agree to abide by the terms of this Privacy Policy and consent to the handling of your information in accordance with its provisions. We will only use your information as outlined in this Privacy Policy. Capitalized terms used herein, if not defined, shall have the same meaning as ascribed to them under the Terms.
Definitions
For this Privacy Policy:
Account means a unique account created for You to access our Service or parts of our Service.
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Gnik Global Limited.
Cookies are small files that are placed on Your computer, mobile device, or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Device means any device that can access the Service such as a computer, a cell phone, or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Gnik Platform – also referred to as the Gnik Product Hub is a gated section of the website which can be used with prior consent from the Company after an identity check has been conducted by Company representatives
Service refers to those services we deliver either through the Website or through the Gnik Product HUB.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the Service or from the Service infrastructure itself (for example, a page visit’s duration).
Website refers to Gnik Global Limited, accessible from https://gnik.co.uk
You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
This document is an electronic record and is governed by the provisions under the Data Protection Act 2018 and the General Data Protection Regulation (GDPR) and rules made thereunder as may be applicable, and the amended provisions pertaining to electronic records in various statutes as amended by the General Data Protection Regulation (GDPR). This electronic record is generated by a computer system and does not require any physical or digital signatures.
This Privacy Policy outlines the information collected from Users, including Sensitive Personal Data or Information, and details the purpose, means, and modes of its usage, as well as how and to whom we disclose or transfer such information. You have the right to withdraw your consent for the collection and use of your information, including Personal Information or Sensitive Personal Data or Information, at any time. However, please note that withdrawing your consent may affect our ability to provide you with certain services. It is important to understand that withdrawing consent will not impact the processing of Personal Information based on your previous consent. We encourage you to review our Privacy Policy. If you disagree with any provisions of the Terms or this Privacy Policy, we recommend refraining from using or accessing the Gnik Platform.
Type of Information Collected
While using Our Service, we may request that You provide Us with certain personally identifiable information that can be used to contact or identify You. You may be prompted to provide your information whenever you visit, access, use, or browse the Gnik Platform. We may share and utilize this information in accordance with the provisions of this Privacy Policy and may also combine it with other data to enhance our Products, services, content, and advertising.
By agreeing to provide information, you confirm that it is true, correct, up-to-date, and accurate. You have the right to access, amend, alter, or request the deletion of your information, either partially or fully, by contacting us at hello@gnik.co.uk.
Please note that the Gnik Platform or Website are not intended for minors. We do not knowingly collect Personal Information from any User under the age of 18 (eighteen) years. If we discover that we have inadvertently collected Personal Information from someone under the age of 18 (eighteen) years, we will take prompt steps to delete the information. If a parent or guardian becomes aware that their child has provided information on the Gnik Platform without their consent, they should contact us to request the deletion of such information. If a person under the age of 18 (eighteen) uses the services in contravention of the Privacy Policy and Terms, we shall not be held liable for any resulting damage or injury.
We may gather various types of information from you, including your name, password, mailing address, phone number, email address, and contact preferences, along with any other details of your interactions or usage with us or our affiliates. This information, when combined with other available data, may reasonably identify you (“Personal Information”). Personal Information encompasses, but is not limited to, your full name, personal contact numbers, residential address, email address, gender, or date of birth.
Additionally, we may collect, receive, process, or store certain sensitive personal data or information, including but not limited to:
– Passwords
– Financial details such as bank account, credit card, debit card, or other payment instrument information
– Any details pertaining to the aforementioned categories of Personal Information provided to us for service provision
– Any information falling under the aforementioned categories of Personal Information received by us for processing, storage, or lawful contract purposes.
(Collectively, referred to as “Sensitive Personal Data or Information”).
Use of Information Collected
We may collect, use, or process your information, including Personal Information and Sensitive Personal Data or Information, for the following purposes:
- Creating and providing access to your registered account to access any of the Gnik Services, the Gnik Platform or any sections of the Website.
- Developing, delivering, processing, and enhancing our products, services, and content to personalize and improve your experience.
- Informing you about our products, services, offers, updates, and upcoming events, including providing information related to order confirmations, invoices, technical notices, and security alerts.
- Conducting internal analytical and research activities, such as auditing, data analysis, and research, to enhance our products, services, and customer communications.
- Meeting any legal or regulatory requirements or complying with requests from governmental or judicial authorities.
- Resolving any requests, disputes, grievances, or complaints raised by you regarding your use of the Gnik Platform.
- To support and manage our Service, including monitoring its usage.
- To send administrative notifications, such as updates to our terms and policies, services, or similar matters.
- To oversee Your Account: managing Your registration as a Service user. Your Personal Data provided grants access to various Service functionalities available to registered users.
- For contract performance: developing, complying with, and fulfilling purchase contracts for products, items, or services You have acquired, or any other contract with Us through the Service.
- To communicate with You: via email, phone calls, SMS, or other electronic means, including push notifications, concerning updates or informative messages related to Service functionalities, products, or contracted services, including necessary security updates.
- To offer news, special deals, and general information about goods, services, and events similar to those You’ve previously purchased or inquired about, unless You’ve opted out.
- To manage Your inquiries: addressing and managing Your requests to Us.
- For business transactions: evaluating or conducting mergers, divestitures, restructurings, dissolutions, or other asset sales or transfers, including bankruptcy or liquidation proceedings, where Personal Data held by Us about Service users is among the assets transferred.
- For miscellaneous purposes: using Your information for data analysis, identifying usage trends, gauging the effectiveness of promotional campaigns, and enhancing our Service, products, services, marketing, and your overall experience.
- With Affiliated Companies: sharing Your information with Our affiliates, subject to their compliance with this Privacy Policy. Affiliates encompass Our parent company, subsidiaries, joint venture partners, or other companies under common control.
- With Your consent: disclosing Your personal information for other purposes with Your prior consent.
Occasionally, we may need to share the information we collect from you with trusted third-party service providers to assist in providing services and facilitating purchases on the Gnik Platform. For example, we might share your information with a third-party payment gateway provider to process transactions. By using the Gnik Platform, you agree to such disclosure of your information to third-party service providers. Rest assured, these providers are obligated to maintain confidentiality and adhere to industry-standard security measures for handling your information.
Law enforcement
We may disclose your information in compliance with legal requirements or court orders, or if we believe, at our discretion, it’s necessary to protect our rights or those of other users, prevent harm to persons or property, or combat fraud and credit risks.
Additionally, your information may be disclosed or transferred in the event of reorganization, asset sale, or division. We’ll ensure that any third party receiving your information maintains confidentiality and security measures consistent with this Privacy Policy. You’ll have the option to opt out of such transfer if the new entity’s processing of your information differs significantly from what’s outlined here.
Third-party payment gateways may collect financial information from you, such as credit/debit card numbers or bank account details, solely for billing and payment purposes. This information is securely processed through encrypted digital platforms. We’re not liable for any actions or breaches by these third-party providers, nor are we obligated to resolve disputes between you and them.
While we endeavour to safeguard your Personal Information, Financial Information, and Sensitive Personal Data or Information through security measures mandated by applicable laws, it’s important to exercise caution when providing such information, as the internet is vulnerable to security breaches.
Your information may be transferred, stored, or processed in countries other than your own. We reserve the right to transfer your information outside of your country for purposes outlined in this Privacy Policy.
By using the Gnik platform, you consent to such transfers, including to our affiliates, subsidiaries, and partners, provided they agree to uphold the same level of data protection as mandated by this Privacy Policy and UK data protection laws. Such transfers may occur when necessary for service performance, platform operation, and product provision as agreed upon between us and third parties.
Security
Ensuring the security of your Personal Information is paramount to us. We’ve instituted security policies, protocols, and technical measures, in compliance with applicable laws, including firewalls, transport layer security, and other physical and electronic safeguards, to safeguard your Personal Information from unauthorized access, misuse, disclosure, alteration, or loss. Your information submitted on the Gnik Platform is protected by our robust security systems, adhering to international and industry standards as per relevant laws and regulations.
Your information is securely stored within protected networks, accessible only to authorized personnel with specific access rights necessary for the purposes outlined in this Privacy Policy. These authorized individuals are bound by confidentiality obligations to safeguard your information.
While we endeavour to maintain the highest level of security in transmitting and storing your information within a protected operating environment, it’s important to recognize that absolute security cannot be guaranteed. We cannot assure that there will be no unintended disclosures or potential security breaches. You acknowledge and accept this inherent risk. Accordingly, we cannot be held liable for any security breaches or actions of third parties beyond our reasonable control, such as governmental actions, computer hacking, unauthorized access to data, system failures, or encryption breaches.
Cookies Policy
Cookies or Browser Cookies. A cookie is a small file placed on your device. You can adjust your browser settings to refuse all cookies or to be notified when a cookie is being sent. However, if you do not accept cookies, you may not be able to access certain parts of our service. Unless you have configured your browser to reject cookies, our service may use them.
We use both Session and Persistent Cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies enable us to remember your choices when you use the website, such as your login details or language preference. They aim to offer you a more personalized experience and prevent you from having to re-enter your preferences each time you visit the website.
As per Internet communication standards, when you visit the Gnik Platform and Website, we automatically receive the URL of the site from which you accessed it. We also gather each user’s computer’s IP address, operating system, web browser type, email patterns, and internet service provider name. This data is solely used for analysing user trends and enhancing our services.
Please be aware that we do not share the link between a user’s IP address and their personally identifiable information with third parties unless the user provides permission or unless required by law or necessary for providing services to the user.
However, we reserve the right to share some aggregate findings, including personal information provided by users in an unidentifiable, aggregate form, with advertisers, sponsors, investors, strategic partners, and others to support business growth. The amount of information shared depends on the user’s web browser settings when accessing the platforms. Users may refer to their browser settings to understand what information is provided to us.
The Gnik Platform & Website utilizes temporary cookies to store specific data, without storing Personal Information. Any information collected by us, which does not personally identify the user (such as usage patterns), is solely owned by us and may be used for technical administration, user administration, research, development, and other purposes by us and third-party service providers.
You have the option to set or modify your web browser settings to delete or disable cookies. However, disabling cookies on your computer or mobile device may limit access to certain areas of the Gnik Platform and Website.
By using the Gnik Platform and Website, you agree to allow us to reproduce and publish any testimonials and reviews you provide regarding our services or products. You also consent to us editing these testimonials and reviews, and publishing edited or paraphrased versions without changing the meaning or general sentiment and intent on the Gnik platform. If you have any concerns about the reproduction or publication of your testimonial or review, please contact us at hello@gnik.co.uk.
Retention of Your Data
We will keep your information and any data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your data will be retained by the company only for the duration necessary to achieve the purposes stated in this Privacy Policy. We will retain and use your data as needed to comply with legal obligations, resolve disputes, and enforce our agreements and policies.
Additionally, we will retain usage data for internal analysis purposes. Usage data is typically kept for a shorter period, except when it is used to enhance security, improve functionality, or is required to be retained for legal reasons.
Transfer of Your Data
Your information, including Personal Data, is processed at the Company’s operating offices and in any other locations where the parties involved in processing are situated. This means that the information may be transferred to, and stored on, computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.
By consenting to this Privacy Policy and submitting such information, you agree to the transfer of your information.
The Company will take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy. No transfer of your data will occur to an organization or country unless adequate controls are in place, including the security of your data and other personal information.
You may contact us to request access to, correction, or deletion of any personal information you have provided to us. Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.
Security of Your Data
Ensuring the security of Your Data is a priority for us, although it’s important to note that no method of transmission over the Internet or electronic storage is completely secure. While we employ commercially acceptable measures to safeguard Your Data, we cannot guarantee its absolute security.
If you no longer wish to receive communications from us, you can unsubscribe from our mailing lists and newsletters by clicking on the “unsubscribe” link or following the instructions provided in each email message. Alternatively, you can contact us at hello@gnik.co.uk. Please be aware that we may limit membership based on the availability of contact information, and we will notify all users by email before taking any action.
You agree to provide accurate and up-to-date information. If you need to update or delete your information, you can do so by contacting hello@gnik.co.uk.
Modification
We retain the right to update this Privacy Policy periodically. Any revisions will be posted on the Gnik Platform and Website. We recommend reviewing this Privacy Policy regularly to stay informed about how your Personal Information is handled.
Contact Us
If you have any questions about this Privacy Policy, you can contact us:
By email: HELLO@GNIK.CO.UK
By visiting this page on our website: https://gnik.co.uk/contact-us/
Grievance Redressal
If you have any questions, grievances, or complaints regarding this Privacy Policy or the Gnik platform, please feel free to contact our grievance officer using the details provided below:
Name:
Designation: Grievance Officer
Email Address:
Governing Law
The provisions of this Privacy Policy shall be governed and interpreted in accordance with the laws of the United Kingdom. Any dispute arising from or related to this Privacy Policy shall be exclusively subject to the jurisdiction of the courts in the United Kingdom, specifically in London.
Severability
Wherever feasible, each section of this Privacy Policy shall be construed to be valid under applicable law. However, if any provision is deemed prohibited or invalid, it shall only be ineffective to the extent of such prohibition or invalidity, without affecting the validity of the remaining provisions of this Privacy Policy.